One of the first home centers opened by Clayton Homes founder Jim Clayton in 1978, Clayton Homes of Strawberry Plains has proudly upheld the company's core value of integrity for nearly the past four decades.
We believe in providing our customers the honest answers they deserve and upfront communication. Let our knowledgeable staff, possessing a combined experience of over 100 years in the manufactured housing industry, take the guesswork out of the home buying experience.
Year after year, Clayton Homes of Straw Plains leads the region in Customer Satisfaction.
Clayton Homes' measures Customer Satisfaction as a Net Promoter Score (NPS), which is a rating of 1 to 10. A 10 is a perfect score. It represents an outstanding buying experience- a truly remarkable and one of a kind level of satisfaction.
Now we all know that nobody is perfect, but Clayton Homes of Straw Plains has earned an overall NPS rating of 9.1 out of 10 ! It's no wonder that we've won the 5 Star Service Award every year since 2008, when the award was first created.
Here's what that means for you: